About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Non-Financial Risk team acts as the assurance function and supports the management of non-financial risk across Australia Commercial. This role is responsible for providing 1st line operational risk management, assurance, and well managed support to businesses within the Australia Commercial Division.

The Senior Assurance and Well Managed Manager works in conjunction with the Product & Digital Assurance & Well Managed Lead, this role is responsible for supporting:

• Leading a small team in the delivery of 1st line support for a line of business in the Commercial Product & Digital space

• Monitor operating and compliance key risks
• Delivery of operational risk and governance uplift
• Development and execution of treatment plans
• Delivery of risk management and high impact process forums

• IAM Amplified risk adoption and associated ongoing day 2 activities

Role Location: 833 Collins Street, Docklands VIC 3008

Role Type: Permanent - Full time

What will your day look like?

This role is accountable for:

• Providing support to Commercial Product & Digital Risk Owners by engaging with the respective businesses, and the border Operational Risk and Compliance teams across Commercial Division in relation to Operational Risk and Compliance matters and input for risk forums.
• Collaboration with Commercial Product & Digital businesses, Assurance, Operational Risk and Compliance teams in relation to monitoring operating risk and compliance key risks.
• Assist Commercial Product and Digital businesses with Audit preparation, conduct and ongoing issue remediation in relation to Operational Risk and Compliance matters.
• Assisting with the design and embedding of business process and controls to effectively manage and address operational risks and key compliance matters.
• Assisting in engagement with other Shared Services functions within ANZ to drive synergies and mitigate risks for the business, ensuring that initiatives are appropriate and meeting ANZ requirements.
• Supporting the development and execution of treatments across Product & Digital businesses and where necessary, treatments across the wider Commercial Division.
• Developing appropriate frameworks and execute plans to ensure regulatory requirements are met.
• Leading a small team in the delivery of 1st line assurance support, fostering individual growth through the origination and execution of individual development plans and performance management.

What will you bring?

To grow and be successful in the role, you will ideally bring or have a keen desire to improve in the following:

• Influencing: The ability to gain the commitment of a range of key stakeholders varying from senior business leaders through to individual team members utilizing a variety of influencing techniques.
• Relationship building: The ability to build and nurture relationships, both internally and externally, to maintain and foster mutually trusting and empathetic connections.
• Governance: Providing governance expertise to support the effective operation of a team, function, project or entity. This includes developing and implementing governance frameworks (including rules, relationships, systems and processes) to assist with the proper exercise and control of authority.
• Critical thinking: The ability to use logic and reasoning to analyse, evaluate and synthesize a range of information to understand an opportunity or challenge.
• Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.
• Risk Management: A logical and pragmatic method of establishing the context, identifying, analysing, evaluating, treating, monitoring and/or communicating risks associated with any activity, function or process in a way that will enable the organisation to minimise losses and maximize opportunities.
• Team Leadership: A proven ability to inspire others, lead by example and foster the growth of a high performing team.
• Commercial Acumen: The ability to take a big picture view of the organisation, the market, external and internal pressures and trends and identify actions or strategies to drive efficiency and create long term value.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 91632 .
 

Job Posting End Date

11/04/2025 , 11.59pm, (Melbourne Australia)