About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As the Change Analyst, you will play a crucial role in supporting the CSO Migration team and the ANZ Plus Migration Program, to ensure that changes are implemented safely within CSO while meeting business needs. Leveraging your change management knowledge, you will assist the CSO Change Manager and the ANZ Plus Migration program to facilitate the successful adoption of new systems, processes, policies, and behaviors by both our customers transitioning to ANZ Plus and our internal teams within CSO. You will work closely with the CSO Change Manager and various departments across CSO to develop and execute change management activities that ensure CSO readiness for ANZ Plus Migration.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Flexible across Melbourne and Sydney

Role Type: 12-month Fixed Term

What will your day look like?

As a Change Analyst, you will be:

• Documenting the case and vision for change.

• Facilitating change impact assessments and communicating impacts.

• Analyzing journeys to understand and address downstream impacts.

• Developing a change strategy/plan for business readiness.

• Supporting communication efforts and stakeholder engagement.

• Conducting change readiness assessments and mitigating risks.

What will you bring?

To be successful in this role, you will ideally bring the following:

• Participate in workshops to understand change requirements and support positive experiences.

• Complete change impact assessments to analyze project impacts within and outside ANZ.

• Support development and delivery of change interventions and artefacts aligned to strategic narrative.

• Engage, collaborate, and build relationships with stakeholders.

• Assess change readiness.

• Monitor and measure the successful embedment of change within CSO.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 91330 .

Job Posting End Date

08/04/2025 , 11.59pm, (Melbourne Australia)