About Us

Institutional
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Market Operations Manager, you’ll play a key role in helping to manage the operational support unit relating Market Operations to ensure excellent customer service satisfaction, processing efficiency and effective control of operational risks. 

The role is responsible for increasing operational efficiency, process procedure review, new product development, managing any project responsibilities, providing oversight for operational risk considerations and people management.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent, Full-time
Role Location: Ho Chi Minh City
 

What will your day look like?

As a Market Operations Manager, you will:

• Oversight & close control of team activities to ensure the team’s timely processing of Markets MM/FX/Bond/Derivative transactions.

• Timely & correct verification of Markets MM/FX/Bond/Derivative transactions.

• Conducting internal checks, particularly where verification responsibility is delegated.

• Review of applicable daily/monthly/yearly reports.

• Reconciliation of applicable GL and suspense accounts in line with group standards.

• Oversight & put close control of team activities to ensure process/ procedural documentation in place.

• Proactively identifying, monitoring and remediating operational risk events in a timely and effective manner.

• Participating and leading to strategic project initiatives, ensuring alignment between team deliverables and the bank’s broader objectives.

• Managing staff performance and development through active coaching, feedback; acting as the primary escalation point for team performance concerns, system outages, and critical exceptions.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• A minimum of ten years of banking experience in the Market Operations sector.

• Thorough understanding of international banking including familiarity with international payment methods, systems and settlement practices especially Markets various products.

• Practical knowledge and experience in operating risks and compliance policies and procedures.

• Good experience in SWIFT and local payments systems

• Sound knowledge of front/back-office procedures.  

• Sound Risk & Control mind-sets

• Strong communication skills (verbal and written)

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us? (Global)

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 93756.

Job Posting End Date

02/05/2025 , 11.59pm, (Melbourne Australia)