About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Home & Investment Lending Associate in our Retail Banking, you’ll play a key role in working with the Home & Investment Lending Manager to support customers in saving for, buying and owning their own home or investment property.

You will coach customers through each step of the journey, ensure their experience with ANZ is seamless and maintain relationships with existing customers. You will be passionate about delivering on our Customer Promises to ensure customers are strong advocates for ANZ.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: 64 Bourbong Street, Bundaberg Central QLD 4670

Role Type: 12 months Secondment/Fixed Term Contract, Full-time

What will your day look like?

As a Home & Investment Lending Associate, you will have the opportunity to: 

•     Work with the Home & Investment Lending Manager to support customers in saving for, buying, and owning their own home or investment property
•     Coach customers through each step of the journey, 
•     Act as a mentor to other members of the branch, coach them, and enjoy inspiring them to provide the best possible customer experience
•     Maintain relationships with existing customers and ensure customers’ experience with ANZ is seamless
•     Deliver on our Customer Promises to ensure customers are strong advocates for ANZ

What will you bring?

To grow and be successful in this role, you will ideally bring the following: 

•    Strong customer focus, with home lending and retail banking experience, 
•    Significant experience in financial services and attention to detail, 
•    Experience in being an active user and promoter of technology to educate customers about digital solutions,
•    Ability to multi-task and be highly adaptable to change and ambiguity, 
•    Excellent communication, presentation, and interpersonal skills, and
•    Willingness to be proactive and work in a collaborative team environment.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Your Career at ANZ

Our purpose is to shape a world where people and communities thrive. That's why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. ANZ is committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things in the future.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Please refer to this link to read about recruitment and mobility principles between Suncorp Bank and ANZ.

Job Posting End Date

17/04/2025 , 11.59pm, (Melbourne Australia)